Policies
Delivery
How your order reaches you, and what it costs.
Draft, awaiting legal review. This describes how the shop actually works today and is written in good faith, but it has not been checked by anyone qualified in Ghanaian consumer or data protection law. It should be before the shop starts taking payment.
Where we deliver
Across Ghana. Tell us your region and town at checkout and we will confirm the charge.
What it costs
Delivery is quoted per order, because the cost depends on where you are. For some regions we have an agreed rate and checkout will show it straight away. For the rest we confirm the charge with you before taking payment.
We would rather tell you the real figure than show you an estimate and change it afterwards.
How long it takes
We confirm the expected time when we confirm your order. It depends on your region and the courier.
If it does not arrive
Contact us at hello@efeorganics.com with your order reference and we will chase it. If it is lost, we will replace it or refund you.